A Big Thankyou!

Just thought I would take the time to say a very big "thankyou!" to all of you who since receiving the Winter Newsletter have taken the time to fill in and return the Questionnaire we included in the pack. You maybe can't imagine but it feels so good to have people acknowledge our efforts. We all work very hard and that hard work will continue, and be undertaken willingly, thanks to the time and effort you yourselves take to feedback information to us.

I know that for many of you the efforts of the Development Team here at Hope are more or less invisible and that isn't of course your fault entirely but rest assured there is a lot of work going on behind the scenes trying to make this community a success and of benefit to all of us. By all means comment on what we are doing and make suggestions to either improve or add things and, don't be afraid to criticize what we do. Without that we cannot learn to do things better. In fact I openly invite you all to be as critical as you like!

On the subject of the Newsletter, incidentally, we have spent a lot of time and a fair amount of money trying to improve the quality of our database, especially email addresses and postal addresses. This is a very long a arduous process and in many ways will never in effect ever reach an end. I apologise 'profusely' in advance for any of our mailings that goes astray, go to the wrong address(es), or never arrive at all. Just let us know and we will fix the errors as soon as we can. We thankyou for your patience.

All the best

Ray